Can anyone tell me if gatwick airport offers anything similar to the service edinburgh airport provides the service is called
BAA Edinburgh: Helping Hand
And what they do is this:
On arrival
Meet the guest as they leave the aircraft.
Provide help with hand luggage.
Retrieve luggage from baggage reclaim.
Arrange onward transport.
On departure
Meet the guest at the airport with a baggage trolley.
Assist with check in.
Accompany the guest to the gate.
Access to Fast Track through security.
Provide a personal shopper service if requested.
The cost of the service is Departure service - without lounge access
Individual £23.50
Each additional guest £6
Departure service - with lounge access*
Individual £29.50
Each additional guest £12
* Lounge available to children aged 12 years or over.
Arrival service
Individual £18
Each additional guest £4
service is for my mum so i dont mind the cost
Ive phoned Gatwick and I know they dont offer the same service but they did mention a porter service, can anyone enlighten me as to how much help they offer ? ie are they allowed to accompany you to your departure gate or do they just take you as far as the departure lounge, then your on your own ?
gatwick airport help 
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